EnChat automates your full enquiry admin flow, answering incoming calls and chats, handles FAQs, captures key client details, and routes each request to the right next step whether thats booking, payment, or info collection.

All conversations are captured in one place, integrated with your existing tools, cutting down admin rather than adding more, with bookings being created directly into your calendar/CRM, customer details are logged automatically and payments taken using a provider of your choice, with instant invoice generation.

It also sends booking confirmations, appointment reminders, and follow-ups, reducing no-shows. Your team runs everything from one unified inbox within our bespoke app or website with clear visibility, simple controls, and clean handover summaries when a human needs to step in for more complex requests.